Case Study: Securing a Mortgage on a Property with Two Annexes
The Client's Situation
A couple approached Sally Hilliker after experiencing difficulties securing a mortgage on their new home, a unique property with two annexes on a single title.
Initially, they had gone directly to their existing lender in the hope of porting their current mortgages to the new property and avoiding early repayment charges. During conversations with the lender’s branch mortgage adviser, they were told that having an annexe would not cause any issues for the application.
Reassured by this advice, the couple moved forward believing the mortgage process would be relatively straightforward. However, as the application progressed, it became clear that the property was far more complex from a lending perspective than they had first been led to believe.
The Challenge: Mortgage for a Property with Two Annexes
The key issue was that the property did not have just one annexe. It had two annexes on one title.
While some mainstream and high street lenders may consider properties with a single annexe, far fewer lenders are willing to offer a mortgage on a property with multiple annexes. This makes securing finance more challenging and requires an experienced mortgage adviser with strong knowledge of specialist lender criteria.
Unfortunately, this important detail had not been properly identified or explained at the outset, leaving the couple feeling uncertain and concerned about the security of their purchase.
How Sally Helped
As an experienced mortgage adviser at HHH Mortgages, Sally quickly reviewed the full circumstances of the case and identified why the application had become restricted. Her understanding of complex property structures and lender appetite allowed her to clearly explain the issue and reset expectations for the couple.
Rather than continuing with a lender that was unlikely to proceed, Sally took a proactive approach. She researched suitable lenders whose criteria aligned more appropriately with a property containing multiple annexes and contacted lenders directly to confirm acceptability before submission.
This careful, policy-led approach ensured the application was placed correctly from the outset, avoiding further delays, unnecessary credit impact, or repeated declines.

The Outcome
With the right advice and lender selection, the couple successfully secured a mortgage offer on their dream home.
What initially appeared to be a straightforward mortgage port quickly developed into a specialist case due to the complexity of the property. Thanks to Sally’s experience, detailed lender knowledge, and hands-on support throughout the process, the couple were able to move forward with confidence and secure their new home together.
Looking for Advice on a Complex Mortgage Case?
Whether you are purchasing a property with an annexe, porting an existing mortgage, or dealing with complex lender criteria, working with an experienced mortgage adviser at HHH Mortgages can make a significant difference to the outcome. You can get in touch here.
Important Information
This case study is provided for illustrative purposes only and does not constitute a guarantee of lending. Mortgage applications are subject to status, affordability, valuation, and lender criteria. Your home may be repossessed if you do not keep up repayments on your mortgage. Early repayment charges may apply when exiting an existing mortgage.
